1. Overview
Kyntlo provides a growth operations platform for CRM, conversations, booking, funnels, automation, AI-enabled workflows, and reporting. We process personal information to operate the website, respond to inquiries, provide services, support customers, maintain security, and improve the platform.
For this policy, "Kyntlo," "we," "us," and "our" refers to Kyntlo for Artificial Intelligence Tools, located at Building Lotus2 North90, After Chill Out Lotus, Cairo Governorate 11234, Egypt.
When Kyntlo collects information directly from website visitors, prospects, and account users, Kyntlo is responsible for explaining how that information is handled. When customers use Kyntlo to manage their own contacts, leads, and customers, the customer is generally responsible for the data they upload or collect through the platform.
2. Information We Collect
Depending on how you interact with Kyntlo, we may collect the following categories of information:
- Identity and contact information: name, email address, phone number, company name, role, location, and messages you send to us.
- Account information: login details, user roles, workspace settings, plan selection, billing status, support requests, and service preferences.
- Customer content: contacts, conversations, forms, surveys, appointment details, pipeline records, workflow configurations, campaign data, and files uploaded or created in the platform.
- Billing information: subscription records, invoices, usage charges, payment status, and payment metadata. Full card details are handled by payment processors and are not intended to be stored by Kyntlo.
- Usage and device information: IP address, browser type, pages viewed, referring URLs, device identifiers, approximate location, logs, diagnostic data, and cookie or similar tracking data.
- Demo and support information: calendar booking details, call notes, troubleshooting information, and communications with sales or support.
3. How We Use Information
Kyntlo uses personal information for the following business and service purposes:
- Provide, configure, secure, maintain, and improve the Kyntlo website and platform.
- Respond to inquiries, book demos, provide onboarding, and deliver customer support.
- Create and manage accounts, subscriptions, permissions, billing, usage records, and service notices.
- Enable CRM, messaging, booking, automation, funnel, reporting, and AI-enabled platform functionality.
- Monitor performance, troubleshoot issues, prevent fraud, detect abuse, and protect the platform.
- Send operational messages, product updates, and marketing communications where permitted by law or consent.
- Comply with legal, tax, accounting, security, and regulatory obligations.
Where privacy law requires a legal basis, we rely on contract performance, legitimate interests, consent, and legal obligations depending on the purpose and the context of processing.
4. Sharing and Service Providers
Kyntlo may share information with trusted providers that help us operate the service. These may include hosting providers, payment processors, calendar and booking tools, communications providers, analytics tools, customer support systems, security vendors, professional advisers, and integration partners selected by the customer.
We may also disclose information if required by law, to protect rights and safety, to enforce our terms, in connection with a business transaction, or with your direction or consent.
Some providers may process information in countries other than your own. Where required, Kyntlo uses appropriate contractual, technical, and organizational measures designed to protect transferred information.
5. Cookies and Similar Technologies
Kyntlo may use cookies, pixels, local storage, embedded widgets, and similar technologies to operate the website, remember preferences, measure performance, support embedded booking tools, and understand how visitors use our pages. More detail is available in our Cookie Policy.
Essential cookies may be used because they are needed for website or service functionality. For non-essential analytics, marketing, or third-party tracking technologies, Kyntlo will seek consent where required by applicable law.
You can control cookies through your browser settings. Disabling cookies may affect some website or platform functionality.
6. AI-Enabled Features
Kyntlo may offer AI-enabled tools for content, conversation assistance, workflow support, or sales automation. Information submitted into AI-enabled features may be processed to generate outputs, improve workflow execution, provide troubleshooting, and maintain service quality.
Customers are responsible for ensuring they have the right to submit data into AI-enabled features and for reviewing AI-generated outputs before relying on them. Kyntlo should not be used to make legally or similarly significant decisions about individuals without appropriate human review and lawful authorization.
7. Retention and Security
We retain information for as long as necessary to provide the services, maintain records, resolve disputes, meet legal obligations, enforce agreements, and protect the platform. Retention periods may vary based on the type of data, account status, legal requirements, and customer configuration.
Kyntlo uses administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. No online service can guarantee absolute security, so customers should also maintain strong passwords, access controls, and internal data handling practices.
8. Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or request portability of your personal information. You may also have the right to withdraw consent where processing is based on consent and to lodge a complaint with a privacy regulator.
If your information is held by a Kyntlo customer inside that customer's workspace, please contact that customer first. Kyntlo may need to support the customer in responding to your request.
9. Children
Kyntlo is intended for business use and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to Kyntlo, please contact us so we can review and take appropriate action.
10. Changes to This Policy
Kyntlo may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Material changes may also be communicated through the website, platform, or customer communication channels.
11. Contact
For privacy questions, data requests, or concerns about this policy, contact Kyntlo for Artificial Intelligence Tools at contact@kyntlo.ai.
Postal address: Building Lotus2 North90, After Chill Out Lotus, Cairo Governorate 11234, Egypt. Map location: Google Maps.
Please include enough detail for us to identify the relevant account, request, or interaction.